We promise to be your trusted partner for all your cycling and triathlon needs by delivering the advice, service and convenience you deserve - all at competitive prices. If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair.
Refund Method and Timing
With a few exceptions, we will reimburse you for returned items in the same way you paid for them. If you prefer, you can make an exchange for the same item.
For returns by mail, once we receive your return, we will process it within 3–5 business days. Depending on your bank's processing time, it may take up to 7 days after we process the return to reflect on your account.
If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it to the Endorphin Fitness store and we'll arrange for a replacement. If you would rather return the item by mail, please call us for special instructions at (804)741-1599.